Sneade's Ace Home Center Inc

My daughter and I came into your store on June 26 because I had carelessly locked the key to my suitcase in the suitcase. A staff member was stocking shelves near the front door and immediately greeted us and asked how she could help. We told her our dilemma, and without too much amusement, she took us to a service desk where 3 young men were making keys, etc. We told them we would buy a bolt cutter, hack saw or whatever was needed if they could help us open the suitcase. Within what seemed like seconds, one of them returned with a bolt cutter and cut the lock. They informed us we did not have to purchase the tool (I was already wondering how I was going to pack that large tool) and there was no charge. Out of gratitude we did purchase some MD souvenirs. I am sorry I didn’t get the names of any of the employees but everyone we came in contact with was extremely pleasant and helpful. Your staff knows the meaning of Customer Service. Keep up the good work.

Friendly, clean, convenient and variety. There’s always a sale to look for and it’s a great place to find some awesome last minute gifts! Totally different than any other hardware store!

Better stocked than my local ACE in King George, VA. The store is clean and well organized. I needed a capacitor for my hvac and they had a decent selection, including what I needed.

Very friendly staff. Bunny lovers and willing to listen to long explanations for a simple request.

Loads of associates asking if we needed help. Very knowledgeable staff who go above and beyond. The cashier was awesome!